Avis sur VinylArt Co

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VinylArt Co obtient une note de 4,8 sur 5 sur la base de 197 avis sur Trustpilot. Cette page en présente une sélection de 185, notés quatre ou cinq étoiles et publiés depuis septembre 2023. Vous pouvez lire tous les avis sur Trustpilot, quelle que soit leur note.

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Picture disc 12 pouces

I cannot recommend this company enough! I ordered a custom vinyl record and sleeve for my brother's twenty-first birthday, but unfortunately, I placed my order far too late. According to the website, there was no way it could arrive in the Netherlands on time. However, the incredible team went above and beyond to make it happen! The staff were extremely friendly, helpful, and genuinely committed to finding a solution. They even responded to my emails as late as 9 PM, doing absolutely everything they could to get my order delivered in time. And somehow, they pulled it off! The package actually arrived well before his birthday, despite the seemingly impossible deadline! The final product was absolutely outstanding. Both the sound quality and the appearance of the vinyl and custom sleeve exceeded all my expectations. By far the coolest gift I've ever given! A massive thank you to the entire team for their dedication and customer service. I would give more than 5 stars if I could!

Roos Roerdink

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La même occasion, un autre disque

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4 avis mentionnant Mariage

  • What a brilliant company! I got in touch via email for a last minute request for my father’s wedding (including 3x songs to be played on the big day). The team were very responsive and quick to get my vinyl shipped a- which was sooner than the date shown on the website so it came in time! The gift was truly loved and after the special day we were sat in the living room playing the track - it was lovely to see their reactions as to which song was coming next, and made the whole wedding experience ticked off at the end! I couldn’t recommend more such a thoughtful company - you have my money again and again in years to come!! Just brilliant :)

    Hollie Arnold

    Picture disc 10 pouces ·

  • From uploading info and songs thru to delivery; everything was just fantastic. My wife and I had put a song together for each of us for our 25th wedding anniversary, and wanted the tracks on vinyl (our preferred way of listening to music) - vinylart surpassed all our expectations … I uploaded the mp3 and info on Tuesday, it arrived on Thursday! A 7” slab of pure delight; nice thick vinyl, one track on each side and a beautiful sound through our speakers. Will definitely recommend and certainly use again. What a great service!

    Rich Bailey

    7 pouces ·

  • I ordered a custom record for my soon-to-be husbands wedding day gift and it ended up being better than I expected! There ended up being a small imperfection on the first sleeve I was sent, but Marshall and his team were quick to resolve the issue by sending me a new vinyl sleeve that is perfect! Great product, great experience, fast delivery (even all the way to Canada0 and great customer service! I will definitely be using VinylArt.co again in the future!

    Taeler Johnstone

    12 pouces ·

  • My own personal experience of vinylart.co was fantastic. I found their website extremely easy to use and navigate, while their customisation tools for the vinyl itself were also pretty straight forward to use. I decided to go for a custom 7" picture disc and 7" vinyl sleeve/cover for my wife's anniversary present. I managed to upload our first dance song which was never released on vinyl. I was very pleasantly surprised to find that my entire order cost less than £40 delivered for a single production product, when most companies would have a minimum order of say 50 units. I placed my order on 13/03/2025 and put a short note on the order to ask if it was possible to have the order delivered by 21/03 as our anniversary is on 22/03. Shortly after placing the order I received an email from Marshall to say he had seen my note and had pushed my order forward which I was extremely grateful for. To my surprise my order then arrived on 15/03, less than 48hrs after ordering! I checked it all over, the sleeve was really good quality and the card is thick enough to feel luxury. My photos were printed clear and crisp, but probably due to using high resolution images from our wedding photographer. The picture disc itself also looks amazing and plays perfectly. I'm over the moon with the service, communication, production and delivery times and how the vinyl looks all in all. I can't fault them.

    Gaz

Quand un problème est survenu

24 avis évoquent un problème. La suite, dans leurs propres mots.

Nous n’avons ni modifié ces avis ni publié de réponse ici. Lorsqu’une commande nécessite une intervention, les échanges se font par e-mail et par téléphone, pas sur cette page.

  • Update: they were going through a technical overhaul and it slipped through. They have gotten in touch to resolve the issue and I received a new copy for free.Original:I like the website, it works well. The delivery was fast and packaged well. I am happy with the visual look and quality of the physical product. I was not aware the image would be a sticker on the back, but it's fine, it looks good. The sound quality of the music is good enough for me.The problems are that I received no email communication about my order and the product just showed up on my doorstep. More importantly, the record is mono only and only provides sound through 1 speaker. The amplifier I have does not even register sound on the second channel. I sent an email requesting assistance and have not heard any response or even confirmation of reception.

    Florian

  • I have had such a great and outstanding experience with Vinylart.co. Although I am yet to receive my vinyl, as it is currently still being made for me. I forgot to link my music to the personalised record. The company went above and beyond to reach out to me and inform me of my error. The communication was and is outstanding and we managed to get my mistake sorted out very fast. Going above and beyond like this is very rare for company’s however, this company is one of those I can fully trust for this reason. Thank you again for helping me sort out my own mistake. I will definitely use this company again in the future.

    Daniel Fairley

  • Ok, so this is a longish one! I had originally given a poor rating because I'd placed my order and then heard nothing despite following up quite a few times. After I posted that review, at my wits end, Marshall reached out. The IT gremlins had come to play. The website had somehow lost a few orders, one of them being mine. Well, after Marshall found out, apart from sorting the IT, he pulled out all the stops to get me my order, pronto. It's a fab mix and the songs are deeply personal to me. There were a few pops on the record, but that is left over from the pressing process and quickly removed with a soft cloth. So thankyou Marshall and team, you turned this doubting Thomas around and I would recommend you.

    Heather J

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Les noms qui reviennent

Les personnes citées dans les avis

Les clients les citent quand leur commande avait besoin d’une personne à l’écoute plutôt que d’une procédure.

  • Marshall

    Apparaît dans 15 avis

    “After I posted that review, at my wits end, Marshall reached out.”

  • Mariana

    Apparaît dans 7 avis

    “From start to finish, Mariana has been incredibly helpful, responsive, and professional.”

  • Jasper

    Apparaît dans 3 avis

    “Prompt replies from the team, and Jasper even kindly helped with text layout on the vinyl.”

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