Common Questions

How long will my order take to arrive?
Each order is built to spec from scratch, so please allow around 7 working days before we dispatch yours. Estimated deliveries are given when you enter your postcode at checkout.

How much can i fit on a VinylArt disc?
Maximum recording time on a single sided 45rpm 7-inch is around 5 mins 30 seconds. If we cut any longer the grooves would translate too quietly.

Are there any image requirements?
While our website allows for Instagram and Facebook integration, please bare in mind that submitting the highest quality uncompressed photo will give the best result. Please upload images at least 1000px x 1000px (pixels) for the best reprodcution. If we think the quality of your print may be a little fuzzy or blurred, we will contact you before proceeding.

I started to design my VinylArt, saved and now I can't find it. Where has it gone?
Make sure you are using the same device you started your design on and click load on the create page.

I'm not not happy with my order, how can I contact you?
Please fill out the form below on this page explaining your issue .

Can i cut music i have purchased from a well known artist?
Yes now this is possible if you add MCPS blanket license at the checkout we will handle it for you .

I own a shop, can i resell VinylArt?
Yes. Click here to learn more.

I am an artist/musician - will you sponsor me?
We are always looking to link with creative people across the globe. Please contact us below and forward any links to your work.


Get in Touch